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Need to talk to someone urgently?

Ring our 24-7 freephone number:
0800 800 401
  • Report air or water pollution.
  • Report unsafe water activities in or on a river, lake or harbour.
  • Make a general enquiry or information request.

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Hamilton office (Main office)

Office hours: Monday to Friday, 8am-5pm

Telephone: (07) 859 0999
Fax: (07) 859 0998

401 Grey Street
Private Bag 3038
Waikato Mail Centre
Hamilton 3240

Courier address: 3 Cook Street, HAMILTON EAST

Parking information

Paeroa office

Telephone: (07) 862 8376
Fax: (07) 862 6094

13 Opatito Road
Paeroa 3600 
New Zealand

Taupō office

Office hours: Monday to Friday, 8.30am-5pm

Telephone: (07) 378 6539
Fax: (07) 378 9049

Corner of Paora Hapi and Titiraupenga Streets
Taupō 3351 
New Zealand

Whitianga office

Telephone: (07) 866 0172

33-35 Albert Street
Whitianga 3510
New Zealand


New Zealand Relay Service

Image - NZ Relay service logoA service for people who are deaf, hearing impaired, deaf-blind or speech impaired. You can use NZ Relay to make telephone calls to family, businesses and government departments - anyone who has a phone.