Contact us

What's it about?

• Rates

  Select an option:

  • Change your rates contact details
  • Set up a direct debit for payment
  • Settlement request
  • Other rates related enquiry
• Moorings for sale or rent

  Select an option:

  • List a mooring for sale or rent
  • Remove a listing
• Report an incident or issue

  Tell us about an incident or issue relating to:

  • Resource management (air or water pollution)
  • Pest plants or animals
  • Navigaton safety/boating (safety hazards to, or caused by, people in or on a river, lake or harbour)

  Click here to fill out an incident report form.
• Provide feedback or a suggestion

  We want your feedback and ideas! Is it our service quality, our staff, our processes and rules, or something else? 

  Click here to fill out a form, and let us know your thoughts.
• Request information or help

  Need information or advice? We're here to help! Select an option or topic from our request for service form, and someone will get in touch!

  Click here to fill out a request for service form.
• Report a native bird sighting

  If you see a korimako (bellbird), kākā, kererū, tūī or kārearea (New Zealand falcon) in the Waikato region, we would like to know. This will help us to monitor bird distribution and identify and investigate any patterns that might occur. We're particularly interested in the birds coming into Hamilton city as part of our Hamilton Halo operation. 

  Click here to fill out a bird sighting form.