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Photo of frontline staffOn this page: Pollution response, enquiries and after hour service,  Hamilton office, Paeroa office, Taupo office , Whitianga office

Pollution response, general enquiries and after hours service

Waikato Regional Council's Freephone 0800 800 401

Call this number 24 hours a day, 7 days a week to:

  • report air or water pollution
  • report unsafe water activities in or on a river, lake or harbour
  • make a general enquiry or information request.

Resource Use Freephone 0800 800 402

Call this number during office hours (Monday to Friday, 8am-5pm) to:

  • report air or water pollution
  • report unsafe water activities in or on a river, lake or harbour
  • enquire about resource consents
  • make an enquiry about our Proposed Waikato Regional Plan or Regional Coastal Plan.

Online contact

To email or contact us online, please choose one of the options below:

New Zealand Relay service

New Zealand Relay Service (NZ Relay) is a telecommunications service for people who are Deaf, hearing impaired, Deaf-blind, or speech impaired. You can use NZ Relay to make telephone calls to family, businesses and government departments – anyone who has a phone. Find out more about this service here (external link) .

Regional offices

Hamilton office

Office hours: Monday to Friday, 8am-5pm

401 Grey Street
Private Bag 3038
Waikato Mail Centre
Hamilton 3240

Courier address: 3 Cook Street, HAMILTON EAST

Find out where you can park your car or bike when you visit our Hamilton office.


Telephone: (07) 859 0999
Fax: (07) 859 0998



Map to 401 Grey Street (external link)  
View Google Map (external link)

Download a printable map of the Hamilton office location:

Hamilton office location map (771 kb)

Paeroa office

13 Opatito Road
Paeroa 3600
New Zealand

Telephone: (07) 862 8376
Fax: (07) 862 6094

Map to 13 Opatito Road (external link)  
View Google Map (external link)

Taupō office

Corner of Paora Hapi and Titiraupenga Streets
Taupō 3351
New Zealand

Telephone: (07) 378 6539
Fax: (07) 378 9049

Map to 67 Paora Hapi Street (external link)
View Google Map (external link)

Whitianga office

Whitianga Office
33-35 Albert Street
Whitianga 3510
New Zealand

Telephone: (07) 866 0172

Map to 33/35 Albert Street (external link)
View Google Map (external link)

 Social media channels

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