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Contact us

On this page: Pollution response, enquiries and after hour service,  Hamilton office, Paeroa office, Taupo office, Whitianga office

Pollution response, general enquiries and after hours service

Waikato Regional Council's Freephone 0800 800 401

Call this number 24 hours a day, 7 days a week to:

  • report air or water pollution
  • report unsafe water activities in or on a river, lake or harbour
  • make a general enquiry or information request.

Resource Use Freephone 0800 800 402

Call this number during office hours (Monday to Friday, 8am-5pm) to:

  • report air or water pollution
  • report unsafe water activities in or on a river, lake or harbour
  • enquire about resource consents
  • make an enquiry about our Proposed Waikato Regional Plan or Regional Coastal Plan.

Online contact

To email or contact us online, please choose one of the options below:

New Zealand Relay service

New Zealand Relay Service (NZ Relay) is a telecommunications service for people who are Deaf, hearing impaired, Deaf-blind, or speech impaired. You can use NZ Relay to make telephone calls to family, businesses and government departments – anyone who has a phone. Find out more about this service here (external link) .

Regional offices

Our offices and buildings

Waikato Regional Council's main office is in Hamilton.  We also have offices in Taupō, Paeroa and Whitianga, and works depots in Tuakau, Te Aroha and Gordonton.

Hamilton office

Office hours: Monday to Friday, 8am-5pm

401 Grey Street
Private Bag 3038
Waikato Mail Centre
Hamilton 3240

Courier address: 3 Cook Street, HAMILTON EAST

Find out where you can park your car or bike when you visit our Hamilton office.


Telephone: (07) 859 0999
Fax: (07) 859 0998



View Google Map (external link)

Download a printable map of the Hamilton office location:

Hamilton office location map (771 kb)

Paeroa office

13 Opatito Road
Paeroa 3600
New Zealand

Telephone: (07) 862 8376
Fax: (07) 862 6094

View Google Map (external link)

Taupō office

Office hours: Monday to Friday, 8.30am-5pm

Corner of Paora Hapi and Titiraupenga Streets
Taupō 3351
New Zealand

Telephone: (07) 378 6539
Fax: (07) 378 9049

View Google Map (external link)

Whitianga office

Whitianga Office
33-35 Albert Street
Whitianga 3510
New Zealand

Telephone: (07) 866 0172

View Google Map (external link)


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