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  Council » About us

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CONTACT US: Find out how you can contact us - on the phone, online or offline.

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OUR CUSTOMER PROMISE: Take a look at the Waikato Regional Council Customer Promise.

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OFFICIAL INFORMATION REQUESTS: Learn more about how we handle information requests.

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THE WORK WE DO: Find out about what our staff do and how we work to look after our region.

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YOUR COUNCIL: Your elected Council and committees, including members, meetings and elections.

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OUR MANAGEMENT: Find out more about our executive leadership team.

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OUR PERFORMANCE: We aim to be the best, and we're comprehensively and independently audited and certified.

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OUR REGION'S BOUNDARIES: Find out where the local authority boundaries are.

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LOCAL GOVERNANCE STATEMENT: Read our local governance statement here.

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COUNCIL STRATEGY: Learn about our council strategic direction, vision, and priority areas here.

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CUSTOMER SERVICE CHARTER: Find out about our commitments and service standards.

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FEEDBACK AND COMPLAINTS: Learn about how we manage feedback and complaints.

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OUR CONTRACTORS: Learn more about our contractor health & safety pre-qualification scheme.

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PROCUREMENT: Learn about our procurement processes for suppliers.

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